Technical Service Bulletin SSM 47198 — 2014 FORD C-MAX
ELECTRICAL SYSTEM
Bulletin Details
| TSB ID | SSM 47198 |
| Manufacturer | |
| Vehicle | 2014 FORD C-MAX |
| Component | ELECTRICAL SYSTEM |
| Communication Date |
Bulletin Summary
Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall. Reprogram the TCU using IDS or Ford J2534 Diagnostic Software (FJDS) release 108.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2014 FORD C-MAX
TSB 22-2230
UNKNOWN OR OTHER
SSM 47875
ELECTRICAL SYSTEM
SSM 46548
ELECTRICAL SYSTEM
TSB 17-0015
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TSB 16-0157
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Service
STEERING
Service
VISIBILITY
ASI-45166
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ASI-44726
EQUIPMENT:ELECTRICAL
TSB-14-0073
EQUIPMENT:APPLIANCE:AIR CONDITIONER