Technical Service Bulletin SSM 47041 — 2017 FORD FOCUS

ELECTRICAL SYSTEM

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Bulletin Details

TSB ID SSM 47041
Manufacturer
Vehicle 2017 FORD FOCUS
Component ELECTRICAL SYSTEM
Communication Date

Bulletin Summary

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2017 FORD FOCUS

25E05 POWER TRAIN
DPS6 Dealer Com. POWER TRAIN
17B32-S2 ENGINE AND ENGINE COOLING
SSM 47748 ELECTRICAL SYSTEM
SSM 47688 SERVICE BRAKES
SSM 47443 ENGINE AND ENGINE COOLING
SSM 47397 ENGINE
17B32 ENGINE AND ENGINE COOLING
17B32 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SSM 47004 EQUIPMENT:APPLIANCE:AIR CONDITIONER
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