Technical Service Bulletin SSM 46834 — 2017 FORD TRANSIT CONNECT

ELECTRICAL SYSTEM:SOFTWARE

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Bulletin Details

TSB ID SSM 46834
Manufacturer
Vehicle 2017 FORD TRANSIT CONNECT
Component ELECTRICAL SYSTEM:SOFTWARE
Communication Date

Bulletin Summary

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2017 FORD TRANSIT CONNECT

TSB 22-2114 SEATS
SSM 50588 EQUIPMENT
SSM 50588 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SSM 48340 ELECTRICAL SYSTEM
SSM 47519 EQUIPMENT
SSM 47187 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
SSM 46702 ELECTRICAL SYSTEM:SOFTWARE
SSM 46140 EQUIPMENT
TSB 16-0126 ELECTRICAL SYSTEM
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