Technical Service Bulletin SC- 2022030017 — 2021 MERCEDES-BENZ AMG GLB35
ELECTRICAL SYSTEM
Bulletin Details
| TSB ID | SC- 2022030017 |
| Manufacturer | |
| Vehicle | 2021 MERCEDES-BENZ AMG GLB35 |
| Component | ELECTRICAL SYSTEM |
| Communication Date |
Bulletin Summary
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that certain MY 2021-2022 CLA-Class, A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class (118, 177, 213, 238, 247, 253, and 257 platform) vehicles were manufactured without the HERMES control unit, as disclosed to the vehicle purchaser at the time of sale. As a result, the Mercedes Me Connect services including the emergency call (âeCallâ) function are currently not available. What Weâre Doing MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will retrofit the HERMES control unit to the vehicle and enable the Mercedes Me Connect functions on applicable vehicles.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.