Technical Service Bulletin REVISION 2 PC861 — 2014 NISSAN ALTIMA

Halogen Headlamp Voluntary Service Campaign REVISED September 16, 2022 Please discard earlier versions of this bulletin. The announcement from May 20, 2022 has been revised to include the following changes: Nissan has experienced an unexpected high volume of dealer orders for headlamp assemblies during this campaign. Nissan continues to work expeditiously with the supplier to improve the supply schedule in effort to fulfill DBS orders as quickly as possible. However, headlamp parts supply continues to be very limited for the foreseeable future. Nissan is requesting dealer support to reduce the impact across the network and ensure our customers are taken care of. Nissan is requesting dealers to review their current open parts orders, and is offering a limited opportunity to 1) cancel unnecessary orders and 2) return excess parts in dealer inventory. In the review, please consider future orders, as parts 26060-3TA90 & 26010-3TA9A will not be returnable (J-coded) after October 21, 2022. Nissan reserves the right to make changes to part returns at any time and is subject to change. Parts ordered under PC861 • Dealers can cancel open DBS orders by contacting NNA Campaign Parts at [email protected], and including the required dealer order information. • Dealers can return any excess campaign parts using RFC “I”-Code by the October 21, 2022 deadline and not affect your obsolescence accrual credit • Parts 26060-3TA9A & 26010-3TA9A will not be returnable (J-coded) after October 21, 2022 Claims processing support • Instruction for claims with inspection prior to May 20, 2022 (PC861); see item 2 under Claims Information section below o Requires work order with open date prior to May 20, 2022 with headlamp diagnosis NG