Technical Service Bulletin PC711 NV_Armada_ — 2013 NISSAN ARMADA

Driver Airbag Module Field Quality Parts Collection Initiative ***** Collection Initiative Summary ***** Nissan is conducting a special parts collection activity on certain 2012-2017 NV (F80), and 2013- 15 Armada (TA80) and Titan (A60) vehicles to replace the driver side airbag module free of charge. These vehicles are not subject to a recall. Instead, Nissan is collecting a limited number of modules for engineering study. Nissan will be notifying owners and asking them to participate in this important parts collection activity. As an incentive for participation, Nissan is offering a complimentary oil and filter change for participating customers. NOTE: Customers should be informed that this parts collection activity is time-limited. Once a sufficient number of in-use modules has been collected, this activity will end. ***** What Dealers Should Do**** 1. Verify if vehicles are eligible for this parts collection activity using Service Comm or DBS National Service History – Open Campaign I.D. PC711. 2. Dealers should use NTB19-069 to service any NV, Armada, and Titan vehicles subject to this activity. 3. The service department should submit the applicable warranty claim for the action(s) performed so the campaign can be closed on Service Comm and release the vehicle.