Technical Service Bulletin P9327 Rogue - Au — 2017 NISSAN ROGUE HYBRID
FORWARD COLLISION AVOIDANCE
Bulletin Details
| TSB ID | P9327 Rogue - Au |
| Manufacturer | |
| Vehicle | 2017 NISSAN ROGUE HYBRID |
| Component | FORWARD COLLISION AVOIDANCE |
| Communication Date |
Bulletin Summary
Automatic Emergency Braking (AEB) Voluntary Service Campaign ***** Campaign Summary***** Nissan is committed to the safety, security and satisfaction of our customers and their passengers. Nissan is upgrading an existing Customer Service Initiative to a Voluntary Service Campaign on certain Model Year 2017-18 Rogue (T32), Rogue Sport (J11), and Rogue Hybrid (T32H) vehicles to reprogram the Radar and Advanced Driver Assistance System (ADAS) components of the Automatic Emergency Braking (AEB) system. Covered vehicles that were not updated under NPSB/18-443 will be reprogrammed with updated software to improve system functionality through reduced false positive AEB activation in certain driving environments. In rare instances and unique roadway environments such as certain types of railroad crossings and metal overpasses, the AEB system in some vehicles may activate braking when it is not needed. The driver can always override the AEB system by pressing the accelerator. Nissan previously invited customers that had experienced an issue with their AEB system to come in for updated software before their Limited Vehicle Warranty expired. Now, Nissan is encouraging owners to have this important software update performed without regard to any issues or warranty status. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History - Open Campaign I.D. P9327. 2. Dealers should reprogram the Radar and ADAS software on any affected vehicles in retailer new or pre-owned inventory to help ensure customer satisfaction. 3. Dealers should use NTB19-064 to inspect and, if necessary, remedy any vehicles subject to this campaign. 4. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2017 NISSAN ROGUE HYBRID
NTB16-028C
EQUIPMENT
NTB19-031a
EQUIPMENT ADAPTIVE/MOBILITY
NTB19-031a
ELECTRICAL SYSTEM
NTB19-064c
VEHICLE SPEED CONTROL
NTB17-003a
POWER TRAIN
P9327 Rogue - Au
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
NTB19-064
FORWARD COLLISION AVOIDANCE
NPSB18-443a
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
NTB17-084a
STRUCTURE:BODY:DOOR