Technical Service Bulletin NTB18-031 — 2016 NISSAN SENTRA

2016-2018 NISSAN CONNECT NAVIGATION SYSTEM SOFTWARE UPDATE TO RESOLVE SEVERAL ISSUES This bulletin applies only to vehicles equipped with navigation system. IF YOU CONFIRM One or more of the following is occurring: - The navigation unit intermittently reboots: - At random or while listening to SXM or on a Bluetooth hands-free phone call. - Loud booming noise from speakers while on a Bluetooth hands-free call. - Navigation unit screen illumination does not change at night as designed. - AM/FM signal strength issues. - A status message ?Voice Recognition is initializing, please wait? is displayed when pressing the voice recognition button 2-3 minutes after the ignition is first turned ON. NOTE: If the message is displayed within the first 2-3 minutes this is normal. The voice recognition is loading phonebook contacts into its system. AND - The Software version has been confirmed as ?needs update? (refer to page 4). ACTION - Perform the SERVICE PROCEDURE starting on page 3 and reprogram the Navigation system with USB memory stick shown below.