Technical Service Bulletin M840322 — 2020 MINI COOPER
EQUIPMENT:ELECTRICAL
Bulletin Details
| TSB ID | M840322 |
| Manufacturer | |
| Vehicle | 2020 MINI COOPER |
| Component | EQUIPMENT:ELECTRICAL |
| Communication Date |
Bulletin Summary
Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.