Technical Service Bulletin LI82.85-P-074970 — 2019 MERCEDES-BENZ AMG C63 S

Complaint Customer may have one or more of the following complaints: • Vehicle location is shown incorrectly in the Navigation Display • Navigation destination search is not possible • Street names are not shown in Navigation display • Apple Carplay is inoperable Cause Improper installation of navigation map data Remedy Follow these steps to delete and re-install map data: • Re-format an empty USB drive to NTFS (do not use quick formatting option) • Unzip the attached map data deletion file directly to the USB drive. Do not add a folder, only the root files should be shown on the USB drive • Generate a pin for the Navigation Delete Database in Vedoc (see attached screenshot) • Plug USB drive with map data delete file into the vehicle's USB port and follow instructions in the COMAND Display to delete the installed map data • Once the originally installed map data is deleted, then install the newest available map data in Download Manager