Technical Service Bulletin L-SB-0047-18 Rev — 2019 LEXUS ES350

TSB: Some 2018 ? 2020 model year Lexus vehicles with audio (version 1065) or earlier, and navigation (version 1065) or earlier may exhibit one or more of the following conditions: ?Apple CarPlay® intermittently inoperative. ?Voice recognition does not start when ?Waiting for the beep? is displayed. ?Audio does not resume after listening to a voicemail. ?Abnormal screen appearance during Apple CarPlay®. ?Voice recognition inoperative when connecting a device for Projection mode. ?After ACC OFF/ON the music will resume and pause when using Apple CarPlay®. ?Music information is incorrect when using Spotify® via Bluetooth® Audio Mode. ?Apple CarPlay® does not start after connecting phone and selecting Projection mode. ?CD source sub-screen is not displayed. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation (version 1050) or earlier may exhibit one or more of the following conditions: ?The analog clock shows one hour ahead, then immediately adjusts back one hour after ACC ON. ?No sound and reset when playing Spotify® via Bluetooth® Audio. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation (version 1030) or earlier may exhibit one or more of the following conditions: ?WiFi becomes inoperative or can not be enabled. ?Navigation reset while driving. ?Navigation shows vehicle in the wrong location. Some 2019 model year ES 300h and ES 350 vehicles with Panasonic navigation (version 1000) may exhibit one or more of the following conditions: ?No sound after an incoming Bluetooth® phone call. ?Excessive severe weather alert messages. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.