Technical Service Bulletin ITB23-010 — 2018 INFINITI QX30

EQUIPMENT:ELECTRICAL:INFOTAINMENT

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Bulletin Details

TSB ID ITB23-010
Manufacturer
Vehicle 2018 INFINITI QX30
Component EQUIPMENT:ELECTRICAL:INFOTAINMENT
Communication Date

Bulletin Summary

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2018 INFINITI QX30

ITB23-010C EQUIPMENT:ELECTRICAL:INFOTAINMENT
PC833 - PG7BS Ca STEERING
ITB18-012A EQUIPMENT
ITB18-010C ELECTRICAL SYSTEM
EXPIRATION NOTIC EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ITB18-025a EQUIPMENT:OTHER:LABELS
REVISION 1 - PG8 LATCHES/LOCKS/LINKAGES
REVISION 1 - PG8 CHILD SEAT:LATCH CONNECTOR/CLIP
PG8B3R EQUIPMENT
PG8B3 LATCHES/LOCKS/LINKAGES
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