Technical Service Bulletin IB18-X-001C — 2018 ISUZU F-SERIES

IDA IS A PILOT DIAGNOSTIC PROGRAM THAT PROVIDES TWO FUNCTIONS: 1) DTC ANALYSIS 2) DPF EARLY REGENERATION WARNING IT IS VITAL FOR ISUZU TO BE ABLE TO EVALUATE THE PERFORMANCE OF THIS PILOT TOOL. THEREFORE, IDA ALSO INCLUDES A FEADBACK PROCESS. THE FEEDBACK PROVIDED DURING THE PILOT PROGRAM WILL DEMONSTRATE IDA'S LEVEL OF EFFECTIVENESS AND ALSO HELP IMPROVE THE IDA PROGRAM. COMPLETING THE FEEDBACK PORTION OF THE IDA PROCESS AFTER REPAIRING A VEHICLE IS AN INTEGRAL PART OF UTILIZING IDA AND MUST BE DONE FOR EACH IDA SUGGESTED REPAIR. THE PILOT PROGRAM'S INITIAL ONE YEAR PERIOD HAS BEEN EXTEDED. PLEASE CONTINUE UTILIZING IDA AS MUCH AS POSSIBLE UNTIL FURTHER NOTICE. ISUZU COMMERCIAL TRUCK OF AMERICA (ICTA) IS REQUESTING ISUZU DEALERS TO USE IDA FOR ALL DTC-RELATED REPAIRS ON VEHICLES THAT ARE STILL UNDER WARRANTY. WHEN MAKING A REPAIR SUGGESTED BY IDA, PLEASE PRINT A COPY OF THE IDA-SUGGESTED REPAIR AND ATTACH IT TO THE REPAIR ORDER. IF THE IDA RECOMMENDATION DOES NOT REPAIR THE VEHICLE, ICTA WILL REIMBURSE THE DEALER FOR PERFORMING THE SUGGESTED REPAIR. COMPLETE THE FEEDBACK PROCESS WITHIN IDA BEFORE SUBMITTING A CLAIM. SUBMIT ALL DOCUMENTATION WITH THE CLAIM. FAILURE TO PROVIDE DETAILS WILL DELAY CLAIM PAYMENTS. NOTE: DO NOT USE IDA ON VEHICLES THAT ARE "OUT OF WARRANTY"