Technical Service Bulletin CA#9703 — 2020 WONDER W24RTB
EQUIPMENT
Bulletin Details
| TSB ID | CA#9703 |
| Manufacturer | |
| Vehicle | 2020 WONDER W24RTB |
| Component | EQUIPMENT |
| Communication Date |
Bulletin Summary
The Firefly auto generator start feature periodically turns off shortly after the heating ventilation air conditioner is triggered stalling the generator. A software update to the G12 module to the version 3.10 provided by Firefly has to be performed. A USB stick with the software update and a SOP (Standard Operating Procedure) will be sent out to dealers and retail owners of motorhomes that are affected.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.