Technical Service Bulletin C00013 — 2021 VOLVO XC40BEV

EQUIPMENT:ELECTRICAL:INFOTAINMENT

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Bulletin Details

TSB ID C00013
Manufacturer
Vehicle 2021 VOLVO XC40BEV
Component EQUIPMENT:ELECTRICAL:INFOTAINMENT
Communication Date

Bulletin Summary

Volvo Car USA LLC and Volvo Car Canada LTD, on behalf of Volvo Car Corporation, has decided to launch Complimentary Upgrade – C00013 on certain Android-based Infotainment system (iCup) vehicles that have missed three (3) or more consecutive Over-The-Air (OTA) downloads. Complimentary Upgrade C00013 addresses vehicles that are no longer able to receive OTA updates. This Upgrade is necessary to have the correct baseline for future OTA deployments. In order to explain the features and benefits we recommend noting the software level before the download is completed. This will aid in explaining to the customer what improvements have been added since their last software download. To remedy concerned cars, please follow the instructions outlined in TJ 36139.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2021 VOLVO XC40BEV

37440 UNKNOWN OR OTHER
37224 UNKNOWN OR OTHER
TJ36229.3.0-2024-06-19 WHEELS
Special Tools Bu UNKNOWN OR OTHER
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