Technical Service Bulletin A911631 2039476- — 2010 AUDI A8

ELECTRICAL SYSTEM

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Bulletin Details

TSB ID A911631 2039476-
Manufacturer
Vehicle 2010 AUDI A8
Component ELECTRICAL SYSTEM
Communication Date

Bulletin Summary

The customer complains that the Audi connect online service in their 2011-2013 A8, 2012-2013 Q7, or 2013 A4, A5, A5 cabriolet, or Q5 vehicle only reaches 2G service. The customer has received a letter from T-Mobile and/or Audi of America regarding the issue. The VIN on the letter matches the VIN on the vehicle that is being serviced. The vehicle can be within or outside of the New Vehicle Limited Warranty. A telephone module that supports 3G service on the 1900MHZ band was installed beginning with model year 2014 vehicles. No repairs are necessary for model year 2014 vehicles and later. Video shows the service procedure.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2010 AUDI A8

A6922772025730_2 EQUIPMENT
A9121042024323_8 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
011399202773211 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
37 13 04 2028561 ELECTRICAL SYSTEM:SOFTWARE
A401761 2024318- SUSPENSION:FRONT:WHEEL BEARING
SM 76-2016 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A01166420442301 ELECTRICAL SYSTEM:SOFTWARE
A911631 2039476- ELECTRICAL SYSTEM:SOFTWARE
A011547 2035002- ELECTRICAL SYSTEM:SOFTWARE
A721515 2041579- EQUIPMENT
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