Technical Service Bulletin 9004456 — 2020 CHRYSLER PACIFICA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Bulletin Details
| TSB ID | 9004456 |
| Manufacturer | |
| Vehicle | 2020 CHRYSLER PACIFICA |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Communication Date |
Bulletin Summary
LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) through all inputs (overhead console, key fob, handle grab). 2. If sliding doors operate as expected, do NOT replace sliding door latch(es). 3. If service is required, and your Dealership is located in the Detroit Metro Area please contact FCA Redacted Content, prior to replacing any sliding door latch(es). If no response in 15 minutes, proceed with repair. 4. If possible, please provide any / all information in the repair order narrative regarding status of sliding door function (i.e, door only works manually, won't open via key fob, etc.). This includes all customer feedback as well (what exactly brought the customer into the dealer).
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2020 CHRYSLER PACIFICA
9100614
ENGINE
S2509000004
ENGINE
S2423000035
STRUCTURE:BODY
97962
UNKNOWN OR OTHER
11646
POWER TRAIN
08-009-23
BACK OVER PREVENTION
08-009-23
ELECTRICAL SYSTEM
0500622
SERVICE BRAKES
08-115-22
ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
08-115-22
HYBRID PROPULSION SYSTEM