Technical Service Bulletin 20B27 — 2018 FORD EXPLORER

ELECTRICAL SYSTEM:SOFTWARE

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Bulletin Details

TSB ID 20B27
Manufacturer
Vehicle 2018 FORD EXPLORER
Component ELECTRICAL SYSTEM:SOFTWARE
Communication Date

Bulletin Summary

In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission repairs to resolve the concern. Ford Motor Company has developed and update to the Powertrain Control Module software that helps protect the transmission torque converter from overheating when exposed to certain driving styles.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2018 FORD EXPLORER

20B27 S1 POWER TRAIN
21N01 S2 ELECTRICAL SYSTEM
SSM 50954 ELECTRICAL SYSTEM
TSB 22-2287 POWER TRAIN
SSM 48834 STEERING
TSB 19-2244 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
SSM 47879 ELECTRICAL SYSTEM
TSB 18-2358 EQUIPMENT
TSB 18-2361 SEATS
SSM 47637 LATCHES/LOCKS/LINKAGES
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