Technical Service Bulletin 12-232-18 — 2014 SUBARU XV CROSSTREK
EQUIPMENT ADAPTIVE/MOBILITY
Bulletin Details
| TSB ID | 12-232-18 |
| Manufacturer | |
| Vehicle | 2014 SUBARU XV CROSSTREK |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Communication Date |
Bulletin Summary
This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT). The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.