Technical Service Bulletin 0818123 — 2021 RAM 3500

ELECTRICAL SYSTEM:SOFTWARE

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Bulletin Details

TSB ID 0818123
Manufacturer
Vehicle 2021 RAM 3500
Component ELECTRICAL SYSTEM:SOFTWARE
Communication Date

Bulletin Summary

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2021 RAM 3500

0825223 UNKNOWN OR OTHER
0812923 ELECTRICAL SYSTEM:SOFTWARE
1802423 POWER TRAIN
1801723 BACK OVER PREVENTION
08-014-23 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
08-234-22 ENGINE AND ENGINE COOLING
88076 FUEL SYSTEM, GASOLINE
S1808000097 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
S2208000162 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1400522REVB FUEL SYSTEM, GASOLINE
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