Technical Service Bulletin 0814023 — 2020 RAM 5500
EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Bulletin Details
| TSB ID | 0814023 |
| Manufacturer | |
| Vehicle | 2020 RAM 5500 |
| Component | EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE |
| Communication Date |
Bulletin Summary
Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2020 RAM 5500
99399
SERVICE BRAKES
1800824
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
1800824
EXTERIOR LIGHTING
1800824
ELECTRICAL SYSTEM
93238
POWER TRAIN
2307923
STEERING
S2207000003
ENGINE AND ENGINE COOLING
08-234-22
PARKING BRAKE
S2223000063
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
S2208000153
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS