Technical Service Bulletin 0812923 — 2021 RAM 5500

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

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Bulletin Details

TSB ID 0812923
Manufacturer
Vehicle 2021 RAM 5500
Component EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Communication Date

Bulletin Summary

Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2021 RAM 5500

03-001-25 REV. B UNKNOWN OR OTHER
103289 LANE DEPARTURE: BLIND SPOT DETECTION
9003980 ELECTRICAL SYSTEM
90A Combo Rev1 UNKNOWN OR OTHER
93341 FUEL SYSTEM, DIESEL
S238A000034 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
1807823 POWER TRAIN
1807823 ELECTRICAL SYSTEM
ReferenceZD7 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
1801723 ELECTRICAL SYSTEM
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