Technical Service Bulletin 08-007-17 REV. H — 2017 CHRYSLER 300

EQUIPMENT ADAPTIVE/MOBILITY

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Bulletin Details

TSB ID 08-007-17 REV. H
Manufacturer
Vehicle 2017 CHRYSLER 300
Component EQUIPMENT ADAPTIVE/MOBILITY
Communication Date

Bulletin Summary

UAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following: Excessive weather alerts. Vehicle Finder feature on Sirius® Guardian inoperable. Radio freezes and resets after start-up. Navigation will not load when selected on the radio screen. Heated seats will not turn on from controls screen (Sales Code UAQ). Arabic translation issues (Sales Code UAQ). Rear view camera does not display on the screen (unless the screen is bluewhich indicates a poor camera connection). Applications not launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via Bluetooth®. Radio screen will not dim with the thumb wheel when adjusting the cluster brightness. Map screen does not return after rear view camera clears. Performance Control&Performance Page app not performing as expected. Bluetooth® phone call audio too low (requires volume levels above 30 to be audible). Song information on radio screen doesn?t match the song playing. Navigation GPS says not available. Surround sound state not shown correctly. Responding to the Favorites notification does not go to that song. Compass not showing up. No sound or navigation when the radio is in customer mode. No SXM (Sirius XM) audio for channels 301 and above. When making an SOS call the display shows the vehicle phone has no serviceduring a good signal strength (U.S. Market Only). Head unit displays ?Connected Services Not Active? aftersuccessful enrollment (U.S. Market Only). In Vehicle Help (IVH) issue on app (U.S. Market Only). Assist calls not getting connected (U.S. Market Only). Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set:B1560-13 - Cellular Antenna

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2017 CHRYSLER 300

08-233-22 EXTERIOR LIGHTING
08-232-22 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
08-232-22 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
S2208000070REVA EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
S2208000070REVA EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
0805421 EXTERIOR LIGHTING
18-071-20 POWER TRAIN
18-071-20 EQUIPMENT
1807120 ELECTRICAL SYSTEM
S2008000095 EQUIPMENT:ELECTRICAL
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