Technical Service Bulletin 011314 — 2012 BMW 750I
EQUIPMENT ADAPTIVE/MOBILITY
Bulletin Details
| TSB ID | 011314 |
| Manufacturer | |
| Vehicle | 2012 BMW 750I |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Communication Date |
Bulletin Summary
BMW Customer-Focused Satisfaction (CFS) Program. Based on customer feedback, BMW has determined that during the first three years of service, some vehicles may require specific additional service work. BMW of North America, LLC ("BMW NA") is pleased to announce the Customer-Focused Satisfaction (CFS) Program. This new program's procedure will be available for your center to address these customers' concerns, starting with claim repair dates on or after September 1, 2014. As part of our pledge to deliver the ultimate BMW driving experience, for the above-referenced BMW vehicles, we developed this program to increase our customers' satisfaction by helping to prevent unexpected repair visits.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.