Recall 25V337000 — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE Defect in 2024-2024 LINCOLN NAUTILUS
RECALL This recall affects up to 30,679 vehicles.
Recall Summary
| NHTSA Campaign | 25V337000 |
| Manufacturer | Ford Motor Company |
| Vehicles Affected | 30,679 |
| Component | EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE |
| Date Notified | |
| Affected Vehicles |
Defect Description
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
Safety Consequence
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Related Recalls for LINCOLN
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V831000 | 2025 LINCOLN NAVIGATOR | EXTERIOR LIGHTING | 1,195 | |
| 25V572000 | 2015 LINCOLN NAVIGATOR | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1,456,417 | |
| 25V695000 | 2015 LINCOLN MKZ | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1,448,655 | |
| 25V862000 | 2026 LINCOLN CORSAIR | SEAT BELTS:REAR/OTHER:RETRACTOR | 780 | |
| 25V688000 | 2025 LINCOLN CORSAIR | EXTERIOR LIGHTING | 84 | |
| 25V729000 | 2022 LINCOLN NAVIGATOR | VISIBILITY:SUN/MOON ROOF ASSEMBLY | 174,853 | |
| 25V730000 | 2026 LINCOLN CORSAIR | VISIBILITY:WINDSHIELD | 56,841 | |
| 25V691000 | 2026 LINCOLN NAUTILUS HYBRID | BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT | 43,438 | |
| 25V687000 | 2024 LINCOLN AVIATOR | TRAILER HITCHES | 1,412 | |
| 25V197000 | 2018 LINCOLN NAVIGATOR | SEAT BELTS:PRETENSIONER | 112,949 |