Recall 25V297000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Defect in 2025-2025 RAM 2500
RECALL This recall affects up to 778 vehicles.
Recall Summary
| NHTSA Campaign | 25V297000 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Vehicles Affected | 778 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Date Notified | |
| Affected Vehicles |
Defect Description
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety Consequence
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Remedy
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Related Recalls for RAM
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 25V876000 | 2025 RAM PROMASTER | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | 86 | |
| 25V882000 | 2025 RAM 3500 | ELECTRONIC STABILITY CONTROL (ESC) | 52,565 | |
| 25V824000 | 2019 RAM 3500 | AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR | 1,589 | |
| 25V826000 | 2026 RAM 1500 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 72,509 | |
| 25V720000 | 2018 RAM PROMASTER | ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY | 301,838 | |
| 25V765000 | 2021 RAM 3500 | STEERING:STEERING CONTROL MODULE | 532 | |
| 25V665000 | 2025 RAM PROMASTER | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE | 790 | |
| 25V618000 | 2023 RAM 4500 | TRAILER HITCHES | 10 | |
| 25V592000 | 2018 RAM 2500 | AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR | 1,761 | |
| 25V530000 | 2026 RAM 4500 | SERVICE BRAKES | 2,885 |