Recall 19V587000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER Defect in 2020-2020 MERCEDES-BENZ GLE 350

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RECALL This recall affects up to 18,392 vehicles.

Recall Summary

NHTSA Campaign 19V587000
Manufacturer Mercedes-Benz USA, LLC.
Vehicles Affected 18,392
Component EQUIPMENT:APPLIANCE:AIR CONDITIONER
Date Notified
Affected Vehicles

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

Safety Consequence

If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.

Remedy

MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.

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