Recall 16V708000 — ELECTRICAL SYSTEM:SOFTWARE Defect in 2010-2016 ROAD RESCUE SPECIALTY VEHICLE
RECALL This recall affects up to 145 vehicles.
Recall Summary
Defect Description
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Safety Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or [email protected].
Related Recalls for ROAD RESCUE
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 20V616000 | 2019 ROAD RESCUE TYPE I | LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 11 | |
| 20V284000 | 2020 ROAD RESCUE TYPE I | SERVICE BRAKES | 59 | |
| 19V250000 | 2018 ROAD RESCUE ULTRAMEDIC | EQUIPMENT | 3 | |
| 18V602000 | 2018 ROAD RESCUE TYPE I | EXTERIOR LIGHTING:BRAKE LIGHTS | 459 | |
| 17V334000 | 2012 ROAD RESCUE TYPE I | EQUIPMENT | 24 | |
| 17V131000 | 2017 ROAD RESCUE TYPE I | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 69 | |
| 16V605000 | 2011 ROAD RESCUE DURAMEDIC | ELECTRICAL SYSTEM | 172 | |
| 16V718000 | 2017 ROAD RESCUE TYPE III | SEATS | 39 | |
| 05V153000 | 2002 ROAD RESCUE AMBULANCE | ELECTRICAL SYSTEM | 216 | |
| 05V142000 | 2000 ROAD RESCUE AMBULANCE | EXTERIOR LIGHTING | 3,500 |