Recall 03V384000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Defect in 1999-2003 THOR CITATION
RECALL This recall affects up to 6,749 vehicles.
Recall Summary
| NHTSA Campaign | 03V384000 |
| Manufacturer | THOR AMERICA |
| Vehicles Affected | 6,749 |
| Component | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER |
| Affected Vehicles |
Defect Description
ON CERTAIN TRAVEL TRAILERS AND FIFTH WHEELS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Safety Consequence
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR THOR AMERICA AT 570-837-5274.
Related Recalls for THOR
| Campaign | Vehicle | Component | Date | Affected |
|---|---|---|---|---|
| 20V308000 | 2020 THOR DAYBREAK | EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 566 | |
| 20V169000 | 2020 THOR SEQUENCE | SEAT BELTS | 25 | |
| 20V148000 | 2020 THOR SEQUENCE | POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT | 227 | |
| 19V789000 | 2020 THOR SEQUENCE | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 107 | |
| 19V609000 | 2020 THOR DAYBREAK | ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES | 1,941 | |
| 19V775000 | 2020 THOR DAYBREAK | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 378 | |
| 19V504000 | 2019 THOR PALAZZO | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1,554 | |
| 19V200000 | 2019 THOR PALAZZO | SUSPENSION:FRONT:CONTROL ARM | 12 | |
| 18V780000 | 2019 THOR ARIA | SERVICE BRAKES, AIR:DISC:CALIPER | 134 | |
| 18V763000 | 2019 THOR ARIA | EXTERIOR LIGHTING:BRAKE LIGHTS | 1,769 |