NHTSA Complaint #9004513 — 1996 DODGE STRATUS

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	9004513
Vehicle	1996 DODGE STRATUS
Component	SUSPENSION
Date of Incident	July 11, 2001
Date Filed	October 9, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

BACKING OUT OF MY DRIVEWAY WHEN I PUT THE CAR IN GEAR THE FRONT LEFT TIE-ROD END BROKE. THE CAR IS SERVICED & MAINTAINED THROUGH DODGE. IT ONLY HAD 43,875 MILES ON IT. NO GREASE FITTINGS ON THESE TIE-ROD ENDS, SO THEY CANNOT BE SERVICED. THE DEALER CLAIMS THIS IS A LIFETIME PART THAT NEEDS NO SERVICING. I TOOK AN EXTENEDED WARRANTY WHICH EXPIRED 3 MONTHS PREVIOUS TO THE INCIDENT. DUE TO TIME NOT MILAGE. THIS VEHICLE IS GARAGE KEPT AND HAS LOW MILES FOR YEAR. DODGE SAID THEY WOULD PAY HALF THE BILL BUT I THINK THE WHOLE BILL SHOULD BE PAID (TOW, RENTAL, & RIM) COULD SOMEONE PLEASE ADVISE ME ON THIS SITUATION.

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