NHTSA Complaint #899339 — 2000 FORD EXCURSION

VEHICLE HAS THREE BACK DOORS. TOP ONE MADE OF GLASS, AND TWO BOTTOM ONES. BOTTOM ONE HAS TO BE CLOSED FIRST, THEN TOPPED WITH THE GLASS. BUT, SITUATION WAS DIFFERENT BECAUSE GLASS ONE WAS CLOSED FIRST, THEN BOTTOM SHATTERED GLASS INTO PIECES, INJURING CONSUMER AT THE TIME OF PICKING IT UP. *AK CONSUMER HAS SINCE FOUND THAT IF THE TOP DOOR IS DOWN, THE BOTTOM DOOR STRIKES THE EDGE OF HE GLASS SO QUICKLY AND SO FAR OVER, IT IS NOT SOMETHING ONE CAN PREVENT ONCE THE DOOR STARTS TO CLOSE, CONSUMER FEELS THIS IS A DESIGN FLAW. *JB