NHTSA Complaint #895685 — 1995 MERCURY MYSTIQUE

VEHICLE CAUGHT ON FIRE IN SAME WAY AS MENTIONED IN NHTSA RECALL 00-V-367-000/ MANUFACTURER'S RECALL 00S44. CONSUMER STOPPED TO HAVE TIMING BELT REPAIRS ESTIMATED. WHILE WALKING AWAY FROM VEHICLE CONSUMER HEARD CHIRPING, AND SMOKE WAS COMING FROM VEHICLE. CONSUMER'S HAND WAS BURNED WHILE REACHING TO UNPLUG POWER PLUG. CONSUMER CONTACTED MANUFACTURER ABOUT A RECALL NOT RECEIVED. MANUFACTURER WOULD NOT OFFER REMEDY BECAUSE VEHICLE WAS OVER 100,000 MILES FOR EXTENDED WARRANTY. HOWEVER, AT TIME WHEN RECALL WAS SENT OUT VEHICLE HAD BETWEEN 96,000-98,000 MILES. MANUFACTURER DID ADMIT THAT RECALL NOTICE MIGHT HAVE GONE TO ANOTHER ADDRESS, BUT THEY STILL WILL NOT COVER IT.*AK