NHTSA Complaint #891469 — 1995 FORD WINDSTAR

CONSUMER WAS INSIDE THE HOUSE AND HEARD A LOUD CRASH SOUND. CONUSMER WAS UNAWARE THAT IT WAS THE VEHICLE. FRONT END WAS MOUNTED ON WHEELS. DEALER STATED SPRINGS WERE CORRODED. CONSUMER HIRED A INVESTIGATOR TO INSPECT VEHICLE FURTHER. SPRINGS COLLAPSED BECAUSE COATING FOR CORROSION PREMATURELY WORE OFF. COST TO REPAIR WAS $952. *AK A SUSPENSION SPRING FAILED AND PUNCTURED THE FRONT TIRE, BOTH SPRINGS WERE REPLACED ALONG WITH THE TIRES, THE POOR ADHESION OF THE BLACK COATING MATERIAL IS APPARENTLY A DESIGN PROBLEM IN THE SPRING, IT IS POSSIBLE THE STRESSES AND BENDING MOMENTS IN THE BOTTOM OF THE SPRING ARE GREATER AND THEREFORE CAUSED THE BOND BETWEEN THE COATING AND THE SPRING TO SLOWLY DETERIORATE, THROUGH THE CONTINUOUS LOADING OF THE SPRING AND SLOW DETERIORATION OF THE BOND OF THE COATING, THE COATING STARTED TO FLAKE OFF EXPOSING THE BARE STEEL. *SLC