NHTSA Complaint #891001 — 1999 MERCURY COUGAR

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	891001
Vehicle	1999 MERCURY COUGAR
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 15, 2001
Date Filed	June 22, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

WHILE STANDING OUTSIDE OF VEHICLE WITH WINDOWS ROLLED DOWN WHEN DOOR CLOSED AND AUTOMATICALLY LOCKED. CONSUMER NOTED THIS WAS NOT A FEATURE OF VEHICLE. KEY FAILED TO UNLOCK THE DOOR, CONSUMER REACHED INSIDE VEHICLE TO MANUALLY UNLOCK DOOR. DEALER STATED IF A NEW ALARM SYSTEM WAS PUT IN TO REPLACE THE OLD ONE, PROBLEM MIGHT BE CORRECTED. *AK AIR CONDITIONER TURNS ON AND OFF. RADIO WILL NOT COME ON AT TIMES. MOTOR WILL DIE OUT. ALARM WENT OFF, DOOR LOCK BY THEMSELVES. KEY WILL NOT CRANK VEHICLE AT TIMES. VEHICLE JUMPED AND JERKED ALMOST HITTING CONSUMERS SISTER WHO WAS STANDING IN FRONT OF THE VEHICLE. *SLC

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