NHTSA Complaint #886551 — 1996 MERCURY COUGAR

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	886551
Vehicle	1996 MERCURY COUGAR
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date Filed	April 23, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE CONSUMER HAD A RECALL FOR ENGINE. DEALERSHIP REPLACED DEFECTIVE PART FROM RECALL. SIX MONTH LATER, REPLACEMENT PART DIDN'T WORK. DEALERSHIP MECHANIC TOLD HER THAT SHE NEEDED A NEW ENGINE. ENGINE LIGHT CAME ON WHILE CONSUMER WAS DRIVING. AND STAYED ON. SHE COMPLAINED THAT ENGINE COOLANT WAS RUNNING OUT FROM UNDERNEATH VEHICLE. VEHICLE WOULDN'T MOVE. VEHICLE HAD TO BE TOWED. CONSUMER WAS CONCERNED THAT REPLACEMENT PART DIDN'T WORK AT FIRST, AND SHE NEEDED SOME HELP FROM FORD MOTOR COMPANY.*AK

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