NHTSA Complaint #885991 — 1996 DODGE GRAND CARAVAN

STEERING:HYDRAULIC POWER ASSIST:PUMP issue reported to NHTSA

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Complaint Details

ODI Number	885991
Vehicle	1996 DODGE GRAND CARAVAN
Component	STEERING:HYDRAULIC POWER ASSIST:PUMP
Date of Incident	January 1, 2001
Date Filed	April 16, 2001
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

WHILE TRAVELING AT APPROXIMATELY 35 MPH DURING SNOWY CONDITIONS POWER ASSIST STEERING BELT TENSIONER BROKE, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. DEALERSHIP DID NOT INFORM THE CONSUMER AS TO WHY THIS DEFECT HAPPENED. APPROXIMATELY FOUR WEEKS AFTER THIS EVENT, CONSUMER LOST CONTROL OF VEHICLE AGAIN, THIS TIME RACK AND PINION STEERING CAUSED THIS DEFECT. DEALERSHIP INFORMED CONSUMER THIS COULD HAVE BEEN DUE TO FLUID BURNING, NOTHING MORE SPECIFIC WAS SAID. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

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