NHTSA Complaint #885877 — 2001 LINCOLN LS SUSPENSION:FRONT

Complaint Details

ODI Number	885877
Vehicle	2001 LINCOLN LS
Component	SUSPENSION:FRONT
Date of Incident	December 2, 2000
Date Filed	April 13, 2001
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

WHILE DRIVING ABOUT 5 MPH VEHICLE SWERVED ACROSS CENTER LANE, AND SIDE SWIPED ONCOMING TRUCK. DAMAGE WAS $ 7200. AFTER VEHICLE WAS REPAIRED STEERING WHEEL WAS OFF CENTER, ABOUT 45 DEGREES. DEALER THEN ALIGNED FRONT END. 2 WEEKS LATER, WHEEL WENT OFF CENTER OI OTHER DIRECTION BY 45 DEGREES. DEALER THEN FOUND ONE LOWER BALL JOINT MISSING. AND SAID THERE WAS A RECALL ON THAT COMPONENT. CONSUMER DID NOT GET RECALL LETTER , DALER CHECKED VIN, AND THIS VEHICLE WAS NOT AFFECTED. AFTER REPAIR WAS DONE, REPAIR BILL STATED LOWER BALL JOINT WAS LOOSE, NOT MISSING. THEN WHEEL WAS MAKING A CLICKING SOUND WHEN TURNING. DEALER THEN REPLACED CLOCK SPRING ASSEMBLY AND RESET AIRBAG. CONSUMER FELT INCIDENT WAS CAUSED BY MISSING BALL JOINT. *AK

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