NHTSA Complaint #884463 — 1993 PLYMOUTH VOYAGER

DEALERSHIP REFUSED TO SEND A MECHANIC TO REPAIR 3 RECALL NOTICES, INCLUDING RECALL 99V113000/ AIR BAG FAILURE; RECALL 97V148000/ SEAT BELT FAILURE, AND 96V099OOO/ ABS BRAKE FAILURE. AUTHORIZED ANOTHER MECHANIC TO PERFORM WORK TO REPAIR RECALL, OR PROVIDE CONSUMER WITH NECESSARY PARTS TO REPAIR THE DEFECTS. CONSUMER WAS INFORMED THAT DEALERSHIP WAS UNDER NO OBLIGATION TO PERFORM THESE FUNCTIONS. *AK THE CONSUMER HAD ASKED THE MANUFACTURER FOR ASSISTANCE IN REPAIRING THE STEERING WHEEL, THE WINDSHIELD WIPER PIVOT AND LIFT GATE SUPPRT BOLTS, BECAUSE THE PARTS WERE DEFECTIVE, BUT THE MANUFACTURER REFUSED TO HELP. *YH