NHTSA Complaint #873955 — 1996 FORD WINDSTAR

WHILE DRIVING 65 MPH WITH CRUISE CONTROL ON VEHICLE SPED UP. WHILE GETTING READY TO EXIT OFF THE HIGHWAY VEHICLE STAYED UNDER CRUISE CONTROL MODULE. AS CONSUMER ATTEMPTED TO SLOW DOWN, VEHICLE WAS MOVING 65 MPH WITHOUT ANY CONTROL FROM CONSUMER. IN ORDER TO MAKE VEHICLE STOP CONSUMER HAD TO PRESS BRAKE PEDAL WITH BOTH FEET, AND SHIFT VEHICLE INTO NEUTRAL. EVENTUALLY, VEHICLE WAS ABLE TO SLOW DOWN, AND CONSUMER TURNED VEHICLE OFF, DEALER REPLACED 2 LOCK TABS BECAUSE ONE HAD SLIPPED ON THE CRUISE CAUSING IT TO STAY ON. TRIP SPEEDOMETER WAS REPLACED, IT WOULD NOT GO PAST 799 MILES. AT 30 MPH AND OVER, THE OVER DRIVE LIGHT WILL FLASH. LEFT FRONT WHEEL COVER WAS REPLACED DUE TO IT MAKING TICKING NOISES AT LOWER SPEEDS. SLIDING DOOR SQUEAKED, DEALER LUBED THE SLIDING DOOR. FRONT ROTORS REPLACED AND REAR DRUMS TURNED, A CLICKING NOISE WAS HEARD. *AK *SLC