NHTSA Complaint #870357 — 2000 FORD EXCURSION

CONSUMER TOOK NEW FORD, EXPLORER 2000 WITH P23575R15, DOT VDHL TIRES TO WARNOCK FORD IN MORRISTOWN, NJ TO INSPECT THE TIRES, AND WAS TOLD THAT ALL 5 TIRES WERE NOT PART OF RECALL AND WERE OKAY. ABOUT 2 WEEKS LATER, CONSUMER RECEIVED RECALL NOTICE FROM BRIDGESTONE/FIRESTONE. TOOK VEHICLE TO RELIABLE TIRE SHOP "STS," AND WAS TOLD THAT INDEED THAT ALL 5 TIRES WERE PART OF RECALL. CONSUMER WAS DRIVING AROUND ON RECALL TIRES FOR ABOUT 3-4 WEEKS, ENDANGERING HER LIFE/ FAMILY AND OTHERS ON THE ROAD BECAUSE OF DEALER WHO LIED TO HER ABOUT THE TIRES. *AK