NHTSA Complaint #862178 — 1997 DODGE RAM AIR BAGS

Complaint Details

ODI Number	862178
Vehicle	1997 DODGE RAM
Component	AIR BAGS
Date of Incident	May 4, 2000
Date Filed	May 19, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CONSUMER CALLED DEALER TO MAKE AN APPOINTMENT FOR AIR BAG REPAIRS. APPOINTMENT WAS SCHEDULED FOR THE NEXT DAY. WHEN CONSUMER CALLED TO CONFIRM THE APPOINTMENT, WAS TOLD THAT HE WAS NOT ON SCHEDULE. CONSUMER THEN MADE ANOTHER APPOINTMENT FOR 17TH. UPON ARRIVING ON THAT DAY, DEALER SAID IT WOULD BE READY BY NOON, BUT IT WAS NOT. THEN AT THE END OF DAY, REPAIRS WERE STILL NOT DONE. *AK

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