NHTSA Complaint #854524 — 1993 FORD THUNDERBIRD

EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH issue reported to NHTSA

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Complaint Details

ODI Number	854524
Vehicle	1993 FORD THUNDERBIRD
Component	EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
Date of Incident	November 18, 1999
Date Filed	December 29, 1999
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

RECEIVED RECALL NOTICE 99V275000 IN MAIL. CONTACTED DEALER & SET APPOINTMENT. WAS INFORMED BY SERVICE MANAGER THAT RECALL APPLIED ONLY TO NEW DESIGN OF HEADLIGHT SWITCH. INFORMATION IN LETTER DID NOT STATE HEADLIGHT DESIGN. OWNER HAD SWITCH REPLACED TWICE BEFORE RECEIVING NOTICE. MANUFACTURER WAS BACKING DEALERSHIP. OWNER WANTED AREFUND BASED ON WHAT WAS IN LETTER. OWNER UPSET. *AK

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