NHTSA Complaint #832305 — 1998 VOLKSWAGEN JETTA STRUCTURE:BODY

Complaint Details

ODI Number	832305
Vehicle	1998 VOLKSWAGEN JETTA
Component	STRUCTURE:BODY
Date of Incident	February 10, 1998
Date Filed	December 15, 1998
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OR

Consumer Description

ROOF RACK SEPARATES AT TIMES. IN FEBRUARY 98, CONSUMER WAS DRIVING APPROXIMATELY 50-55MPH WITH SNOW BOARDS TIED DOWN TO ROOF RACKS, WHEN THE RACKS DISCONECTED. DEALERSHIP REPLACED THE RACKS AND THE SNOW BOARDS, THIS HAPPENED A SECOND TIME, DEC. 13-98 SNOW BOARDS WERE ON THE ROOF OF VEHICLE AND FLEW OFF WHEN THE ROOF RACKS DISCONNECTED. CONSUMER TOOK VEHICLE TO DEALERSHIP (503-656-2924, ALBERTO MECHANIC AND SERVICE MANAGER LARRY LINDSEY TOLD CONSUMER THAT THE RACKS WERE INSTALLED INCORECTLY, BUT THEY WILL NOT REPLACE. *AK

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