NHTSA Complaint #829361 — 1999 FORD F-350 STEERING

Complaint Details

ODI Number	829361
Vehicle	1999 FORD F-350
Component	STEERING
Date of Incident	June 1, 1998
Date Filed	January 27, 2000
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

WHILE DRIVING AT 20MPH IF A BUMP IS HIT CONSUMER LOSES CONTROL. TRUCK WA SNOT EQIPPED WITH STEERING DAMPNER FROM FACTORY. FORD HOTLINE AND DEALER BOTH TOLD CONSUMER THAT IT WAS A SAFETY NECESSITY. BUT, INSISTED IT WAS ONSUMER'S RESPONSIBILITY TO PAY FOR IT. CONSUMER PAID FOR IT, BUT WANTS REIMBURSEMENT FROM DEALER. CONSUMER HAS CONTACTED MANUFACTURER. *AK

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