NHTSA Complaint #8022406 — 1997 DODGE INTREPID UNKNOWN OR OTHER

Complaint Details

ODI Number	8022406
Vehicle	1997 DODGE INTREPID
Component	UNKNOWN OR OTHER
Date of Incident	October 15, 2002
Date Filed	November 7, 2002
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NE

Consumer Description

THE CONSUMER STATED THAT THE WATER PUMP HAS BEEN REPLACED ON TWO OCCASIONS, FROM 30,000 MILES TO 66,000 MILES. AT THE CURRENT MILEAGE, THE PROBLEM HAS REOCURRED. THE DEALER HAD BEEN NOTIFIED. TS THE CONSUMER STATED THAT THE PROBLEM IS WHEN YOU PULL THE WATER PUMP, IT CAUSES STRESS TO THE HOUSING AND THE GASKET. THE CONSUMER STATED THAT THIS IS THE FOURTH WATER PUMP, AND IT'S LIKE HAVING AN OIL CHANGE. THE CONSUMER REQUESTS TO BE REIMBURSED FOR THE CHARGES, AND STATED THAT ON ONE OCCASION THE MANUFACTURER REP INSISTED ON PAYING HALF OF THE CHARGES, WHEN A NUT HAD BROKEN OFF OF THE WATER PUMP AND HAD GOTTEN INTO SOME BELTS AND CAUSED COSTLY DAMAGES. SCC

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