NHTSA Complaint #8017609 — 1999 FORD EXPLORER

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	8017609
Vehicle	1999 FORD EXPLORER
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Date of Incident	August 26, 2002
Date Filed	August 29, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

CONSUMER EXPERIENCING THUMPING NOISE WHILE DRIVING AND LOSS OF BRAKE EFFECTIVENESS. VEHICLE CHECKED BY DEALER, WHO ADVISED THAT ROTORS WERE PITTED (RUSTED FROM INSIDE OUT). AS ROTOR PITTING GOT WORSE, IT CAUSED EXCESSIVE WEAR. DAMAGED TO BRAKE PADS. *AK CONSUMER PURCHASED AN EXTENDED WARRANTY BUT THE DEALER REFUSED TO REPLACE THE ROTORS AS BEING DEFECTIVE. CONSUMER STATED THAT THE METAL BEING USED IN THE MANUFACTURING PROCESS CAUSED THE ROTORS TO RUST. *YH

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