NHTSA Complaint #770213 — 2000 FORD F-150 STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	770213
Vehicle	2000 FORD F-150
Component	STRUCTURE:BODY:DOOR
Date of Incident	November 1, 2002
Date Filed	December 3, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

THE DRIVER'S SIDE DOOR HAS A CRACK IN THE METAL AND WE CONTACTED THE DEALER AND HE ADVISED ALTHOUGH THERE IS NO RECALL FORD HAS ENGINEERED A "DOOR REPAIR KIT" AND THEY ARE WILLING TO FIX THIS DEFECT FOR A COST OF $675.63. IF THIS IS NOT A DEFECT THEN JUST WHY WOULD FORD MAKE THIS DOOR REPAIR KIT? THIS IS A SEPARATION OF METAL AND THE CONCERN WE HAVE IS IF THERE IS AN ACCIDENT WHAT WILL KEEP THIS DOOR FROM POSSIBLY CAUSING A DEATH. I HAVE BEEN IN CONTACT WITH SEVERAL PEOPLE WHO HAVE THIS EXACT SAME ISSUE AND FORD CUSTOMER SERVICE TURNS A DEAF EAR. HOW DO WE GET THIS PROBLEM TO BE RECOGNIZED AS A DEFECT BY FORD MOTOR COMPANY? I KNOW IF YOU PUT THE QUESTION TO THE PUBLIC IN REGARDS TO HOW MANY FORD FULL SIZE TRUCKS HAVE THIS PROBLEM YOU WILL HAVE A MAJOR RESPONSE. DT

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