NHTSA Complaint #769894 — 2001 FORD EXCURSION TIRES

Complaint Details

ODI Number	769894
Vehicle	2001 FORD EXCURSION
Component	TIRES
Date of Incident	June 1, 2001
Date Filed	November 22, 2002
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

FORD EXCURSION WITH 2700 MILES SHOWED SEVERE WEATHER CHECKING ON THE WHITE LETTER SIDE OF ALL FOUR TIRE SIDEWALLS. THE TIRES APPEARED AS IF THEY WERE ROTTING AWAY. A FORD DEALERSHIP SAID THAT THEY WERE NOT IN THE TIRE BUSINESS AND REFUSED TO DISCUSS THE PROBLEM. FIRESTONE INDICATED THAT IT WAS NORMAL WEAR UNTIL I INDICATED THAT I WANTED THEIR OPINION IN WRITING. FIRESTONE THEN REPLACED ALL FOUR TIRES, CHARGING ME FOR LABOR, BALANCING, STEMS, ETC. THE MEDIA HAS INDICATED THAT THESE TIRES ARE NOW FAILING LIKE THOSE FOUND ON THE FORD EXPLORERS. I HAVE NO FAITH IN FIRESTONE OR THE TIRES AND WOULD LIKE TO SEE AN IMMEDIATE RECALL ON THE STEELTEX RADIALS. DT

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