NHTSA Complaint #769728 — 2000 PONTIAC GRAND AM

THE TIRES ARE VERY WEAK AND ARE NOT VERY "DURABLE." FROM THE EXPERIENCE I'VE HAD, I DON'T FEEL SAFE WITH THE TIRES AND WHEELS ON MY CAR. EVERY TIME I'M DRIVING SOMEWHERE AND ENCOUNTER EVERYDAY ROAD CONDITIONS, I'M SCARED TO FIND A FLAT, POPPED TIRE; OR BLOWOUT. I'VE HAD THE EXTERIOR BLACK LINING FIXED 2 TIMES AND I'M NOT HAPPY IT IS HAPPENING AGAIN! THE REAR WINDSHIELD WEATHER STRIP IS SEPARATING. THE LOWER BODY MOLD IS COMIING OFF THE BODY AROUND THE ENTIRE VEHICLE. A SUSPENSION COVER PART DOESN'T FIT, HAS BEEN TO DAVE CROSS SERVICE DEPT. WHERE CAR SPENT 4 DAYS AND SAID TO BE REPAIRED, I GOT MY CAR BACK AND IT WAS WORSE THAN WHEN IT WENT THERE. WHOEVER HAS REPLACED THE FRONT BUMPER IS A COMPLETE MORON! IT ISN'T LINED UP WITH THE PROPER THINGS! THE DRIVER SIDE IS LOWER THAN THE PASSENGER SIDE. THE CAR SOUNDS LIKE IT IS GOING TO FALL APART ON A PERFECT ROAD! A LOT OF MONEY HAS BEEN PUT INTO THIS VEHICLE AND IT'S VERY UPSETTING WHEN IT IS TAKEN TO GET FIXED, PAY FOR THAT, GET IT BACK, IT'S STILL NOT RIGHT, TAKE IT BACK AGAIN, PAY, RECIEVE RUDE CUSTOMER SERVICE, THEN IT'S A HALF-A** JOB! THERE'S SO MANY THINGS TO COMMENT ABOUT, BUT THOSE ARE THE TOP SUBJECTS WITH MY CAR. HOPEFULLY, I WILL BE TAKEN SERIOUSLY FOR ONCE. THANK YOU FOR YOUR TIME, IT IS APPRECIATED. DT