NHTSA Complaint #769718 — 2002 TOYOTA COROLLA

WHEN MERCED TOYOTA APPLIED A CLEAR COAT THEY DAMAGED THE PAINT JOB. THEY REFUSE TO TAKE ANY RESPONSIBILITY. WHEN I FIRST WENT TO LOOK FOR A CAR I ASKED THEM FOR A DEMO AND HAVE SINCE FOUND OUT THAT THE VEHICLE THEY SOLD ME WAS PRE-OWNED BY AT LEAST TWO OTHERS. THE PAINT HAS BEEN DAMAGED ON THE HOOD, TOP, SIDES & TRUNK. THEY HAVE STATED THEY HAVE ALL THEIR IS DOTTED SO THERE IS NOTHING THEY WILL DO. THEY HAVE TRIED TO BLAME ME STATING I FOLLOWED A TRUCK LEAKING ACID OR GRAVEL, OR ACID RAIN, IT HASN'T RAINED PRIOR TO THE DAMAGE. DROVE OVER ROAD WORK, I WAXED THE CAR, PARKED UNDER A TREE & SAP DID THE DAMAGE. THE CONVERTER EXPLODED, ALL THESE THINGS WERE SAID ON THE SAME DAY TO ME. IF THE DAMAGE WAS THERE WHY DID THEY APPLY THE CLEAR COAT? DURING MY VISIT A MAN CAME IN STATING HE DID THE CLEAR COAT & HE TRIED TO BUFF OUT THE DAMAGE!!IF YOU ARE UNABLE TO HANDLE THIS TYPE OF SITUATION PLEASE FORWARD THIS AND REFER ME TO THE CORRECT PLACES. THANK YOU. DT